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Original topic:

Note 20 Ultra issue

(Topic created on: 19-02-2021 06:56 PM)
Greeny0619
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‎19-02-2021 06:56 PM in 

Having issue with my Note 20 Ultra, keeps randomly restarting, can happen a couple of times a day. I've seen there is a setting for Auto restarts but that is switched off. Only had the phone a few months but it's really starting to annoy me now. Rather not send for repair if possible as I don't have a spare phone, any help would be appreciated. 
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3 REPLIES 3
Mimo40
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‎19-02-2021 07:16 PM in 

has this been happening since an update?
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Greeny0619
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‎19-02-2021 08:04 PM in 

Not sure to be totally honest, didn't think anything of it at first but can't go a day without it happening a few times each day.
Mimo40
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‎19-02-2021 08:18 PM in 

what i would do as a first step is clear the phone cache just incase you might had an update but some of the old files are still there. to clear cache click on the link and it will tell you what to do.
https://www.t-mobile.com/support/devices/android/samsung-galaxy-s20-ultra-5g/wipe-cache-partition-sa...