Note 20 Ultra camera problem

[Beau_Harasti]

 hooked up my phone to transfer some videos to my pc, some of the videos have like static bars down the screen like jail bars. Not all the videos. The video plays fine on the phone, but pull it up on the pc and static bars. it's not my pc, because like I said, it's only some of the videos. any help is appreciated.

[Libb]

Hi, at first try different computer if possible. Isn't possible that only videos in lower resolution are ok?

The videos are stored on card or in the phone? If in card, isn't possible that the card is corrupted?

Can you double check the cable you're using for transferring?

Good news is that if the videos are OK in the phone they should be uncorrupted. But make a backup as fast as you can. OneDrive, Google disk, anywhere.