23-10-2020 09:28 AM in
Galaxy Note20 SeriesI recently got the Note 20 Ultra and im thinking about sending it back and finally moving on to an iphone, the amount of problems this phone had given me are immense, and i really need some help fixing these if possible, first of all whenever my phone is at about 10%-15% charge, i put it on charging and 90% of the time when i connect the charger it just says Super Fast Charger Connected, but it doesnt charge the phone, it charges Extremely slowly im talking 2-3% every 45 minutes, but i've noticed when it says Super Fast Charger Connected (53 Mins Remaining) this is just an example of what it says, the phone charges normally. Please someone help me as i love the phone but the battery and this problems is giving me alot of stress as i dont want my £1300 to go down the drain. I've tried updating the phone, changing the charging cable, just waiting for the adapter in amazon to arrive
Thank you and i'd really appreciate it if you could help a sister out
23-10-2020 12:08 PM in
Galaxy Note20 Series23-10-2020 01:10 PM in
Galaxy Note20 Series
Are you able to wireless chargers to see what happens then and keep try another official Samsung cable and power brick.
Check there's no debris inside the charging port with a torch.
A Samsung Experience Store or Samsung Service Centre can take a look.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
23-10-2020 02:57 PM in
Galaxy Note20 SeriesOk ill try that
23-10-2020 03:48 PM in
Galaxy Note20 Series