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Original topic:

Note 20 Ultra auto focus issue

(Topic created on: 19-03-2021 08:07 PM)
Ardeshir2907
Apprentice
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Galaxy Note20 Series

I have a  problem with note 20 ultra autofocus

most of times main camera doesn't auto focus (tough screen to focus also doesn't work) and result is blurry. but at the same time wide 0.5x and telephoto 5x works fine and auto focus works correctly. the ridiculous solution is a small knock to camera and auto focus start working also changing between video and camera can resolve issue temporary until the next time that you start the camera app i think autofocus issue in main camera only affect on far subject  and about close subject  i see the camera trying  to auto focus 

I think the issue appear after some updates . I cannot remember that before last update. also i remember the same problem before first update. the issue goes and come back after sequential updates

63 REPLIES 63
ZacharyDaiquiri
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Galaxy Note20 Series

Did this work?! 

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padhofer
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Galaxy Note20 Series

Same Problem, next Phone will be a Huawei 

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FrozE89
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Galaxy Note20 Series

Same problem.... 

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Hastingsrh
First Poster
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Galaxy Note20 Series

same here. so if we start a class action lawsuit will they listen. seems to be no fixing it and I have missed very important family photos because they where blury. 

MMZ_Thumper
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Galaxy Note20 Series

Galaxy Labs???? I just searched for it and found nothing. Start app are you talking about? 

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MMZ_Thumper
First Poster
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Galaxy Note20 Series

I cant belive there are so many people stuck with this issue and not a single word from anyone at Samsung. Do they not mod these questions and comments? 

Members_4tgddNR
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Galaxy Note20 Series

Thank you so much. I've been having this issue for ages, your solution of giving the camera a knock definitely works. However, changing to video and back doesn't work for me.

Nk jewellers
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Galaxy Note20 Series

Please share solution

 

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MFBArreto
First Poster
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Galaxy Note20 Series
I have exactly the same problem; and the problem is not caused by a lack of lens cleaning.
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