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Original topic:

Note 20 Ultra auto focus issue

(Topic created on: 19-03-2021 08:07 PM)
Ardeshir2907
Apprentice
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Galaxy Note20 Series

I have a  problem with note 20 ultra autofocus

most of times main camera doesn't auto focus (tough screen to focus also doesn't work) and result is blurry. but at the same time wide 0.5x and telephoto 5x works fine and auto focus works correctly. the ridiculous solution is a small knock to camera and auto focus start working also changing between video and camera can resolve issue temporary until the next time that you start the camera app i think autofocus issue in main camera only affect on far subject  and about close subject  i see the camera trying  to auto focus 

I think the issue appear after some updates . I cannot remember that before last update. also i remember the same problem before first update. the issue goes and come back after sequential updates

46 REPLIES 46
Alyn89
Pioneer
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Galaxy Note20 Series
Try to go to settings, look for the camera app and clear cache.
Another software fix may be if you go to Galaxy store, download Galaxy labs, open, tap on Galaxy app booster and after installation, give it a run. It may take a while but makes a big difference overall.
0 Likes
Taffyapple
Journeyman
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Galaxy Note20 Series
I've had the same problem on s20 ultra.
yowmaj
Journeyman
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Galaxy Note20 Series

I have this same issue. Wide 0.5x and telephoto 5x works fine but 1.0x - 4.9x comes out blurry. 😞 I need to shake my phone for it to work okay. 

 

Any solutions?

yowmaj
Journeyman
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Galaxy Note20 Series

Is it now resolved? If yes, may I ask what did you do?

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Taffyapple
Journeyman
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Galaxy Note20 Series
Still got the problem. The last 3 updates have all had "camera improvements" in them but it hasn't fixed the issue. Fantastically annoying and disappointing.
yowmaj
Journeyman
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Galaxy Note20 Series

Bummer 😞 it's really frustrating

Ihatesammy
Navigator
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Galaxy Note20 Series

I have the same issue, it's unacceptable. What a garbage. 

Members_SYFb6Gw
First Poster
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Galaxy Note20 Series

@Ardeshir2907 wrote:

I have a  problem with note 20 ultra autofocus

most of times main camera doesn't auto focus (tough screen to focus also doesn't work) and result is blurry. but at the same time wide 0.5x and telephoto 5x works fine and auto focus works correctly. the ridiculous solution is a small knock to camera and auto focus start working also changing between video and camera can resolve issue temporary until the next time that you start the camera app i think autofocus issue in main camera only affect on far subject  and about close subject  i see the camera trying  to auto focus 

I think the issue appear after some updates . I cannot remember that before last update. also i remember the same problem before first update. the issue goes and come back after sequential updates


Same her , nothing to do with updates , just couple days ago started not to focus to far distance, my main camera focuses from like 20cm up to 1.2m then stops focusing anything further. Wide angle camera and telephoto are OK but main ha sissues . Clearly this mechanical issue as after good knock starts working and then stops . Samsung recently having focusing issues on most of the phone 

ArturSochacki
First Poster
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Galaxy Note20 Series
Same issue here since a couple of months