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Original topic:

Note 20 S pen is not connecting?

(Topic created on: 01-09-2020 06:14 PM)
Pryde
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Galaxy Note20 Series
Hi all, just picked up the Note 20 Ultra, my S pen is not connecting and the charge symbol is always showing, I have left the pen in the phone for a fair bit.
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3 REPLIES 3
AndrewL
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Galaxy Note20 Series

@Pryde: Sorry to hear that you're having issues with your S Pen. Can you try placing it back in its holster so it clicks into place, then press the Volume Down and Power buttons together until the phone restarts. If the issue persists, head to Settings > Advanced Features > S Pen > Air Actions > Tap the 3 dots in the top right > Reset S Pen, to see if this helps. Let me know how you get on. 

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Pryde
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Galaxy Note20 Series
Hi Andrew I tried all of those as I was aware of them but no joy im afraid.
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QuiXilver777
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Galaxy Note20 Series

This is also happening to my second Note 20 Ultra. I tried reseting it while putting my verified to work pen from my other Note, which works with both the pen from the working Note and the non-working Note. Also didn't work. Even when the working note had a pen that wasn't connected to it inserted and taken out the phone would vibrate and act like normal as when a pen is taken out. The non-working Note doesn't react to it going in or out.

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