Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Note 20 Android 11

(Topic created on: 22/12/20 14:59)
StevieMay
First Poster
Options
Galaxy Note20 Series
My phone won't update to the os android 11 my wife and I both have note 20 she's been updated mine ain't had update since 1st October anyone know what's up withine
0 Likes
Reply
19 REPLIES 19
ironass
Troubleshooter
Options
Galaxy Note20 Series

Hi StevieMay!

 

You may receive more help on the section of the forums dedicated to your Note 20 device...

 

Galaxy Note20 | Note20 Ultra 5G

 

In short, the update is rolled out to a devices CSC, (Customer Software Customisation), code.

 

Your wife and yourself may have differing CSC codes. To check your CSC code, go to...

 

Settings > About phone > Software information > Service provider software version (3 letters. See screenshot)

 

XBl2FCy.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hope that helps!



------------------------------------------------------------------------------
My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
0 Likes
Reply
StevieMay
First Poster
Options
Galaxy Note20 Series
She has different to mine but I know someone who has same numbers on they note and they updated yesterday
0 Likes
Reply
ironass
Troubleshooter
Options
Galaxy Note20 Series

Well, that answers your original question. As for the other person being updated yesterday, who has the same CSC code as yours, that could simply be down to your CSC code and the amount of updates be pushed out. I assume you have tried a manual Software update check.



------------------------------------------------------------------------------
My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
0 Likes
Reply
StevieMay
First Poster
Options
Galaxy Note20 Series
By clicking on the update option in settings you me
0 Likes
Reply
StevieMay
First Poster
Options
Galaxy Note20 Series
This?

Screenshot_20201222-135933_Settings_30433.jpg

0 Likes
Reply
ironass
Troubleshooter
Options
Galaxy Note20 Series

Settings > Software update > Download and install



------------------------------------------------------------------------------
My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
0 Likes
Reply
StevieMay
First Poster
Options
Galaxy Note20 Series
Yes done that
0 Likes
Reply
ironass
Troubleshooter
Options
Galaxy Note20 Series

Which of the 20 worldwide Note 20 models do you have.. SM-N98?? (e.g. SM-N980F)

 

What is your CSC code?



------------------------------------------------------------------------------
My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
0 Likes
Reply
StevieMay
First Poster
Options
Galaxy Note20 Series
Smn981b/ds.
0 Likes
Reply