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Not getting txt messages

(Topic created on: 29-04-2021 10:40 AM)
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Julie84
Voyager
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Anyone eles having Problems with txt messages I can send them but I have stopped receiving them iv clear my cache no joy sometimes happens  with calls to just goes to strange tone like its not active my sim seems to be fine as can call etc 
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7 REPLIES 7
George1988
Voyager
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Have you tried to uninstall then re-install the SMS app?
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Shabba1
Pioneer
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Check with the network provider...get them to do a test run
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Julie84
Voyager
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Yeah iv checked they said theres no problem on there end
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Julie84
Voyager
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U can't uninstall the app its not got that option
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George1988
Voyager
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Well as a last resort might just be to backup your data and do a factory reset of the phone
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Pugs1957
Samsung Members Star ★
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Check your APN settings match that of your carrier.
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Julie84
Voyager
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Iv tried all without luck even my calls are doing same thing I contacted my network provider and they're saying there no problem on they're end I constant need to torn my phone on and off for it to stay working again
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