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Original topic:

No OS update after 1 May 2021

(Topic created on: 19-12-2021 07:34 PM)
PavMar
Apprentice
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Galaxy Note20 Series
Has anyone had this issue that the device last updated on 1 May 2021 on Samsung Note 20 Ultra 5G and after that there is no update even when trying to manually update the device
I have tried updating Security but still nothing
SM-N986B_OXM_BTU_RR BTU/XSG
4 REPLIES 4
BandOfBrothers
Samsung Maker ★★
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Galaxy Note20 Series

Can you try using Samsung Smartswitch  @PavMar 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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PavMar
Apprentice
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Galaxy Note20 Series
Let me try that and update here
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PavMar
Apprentice
Options
Galaxy Note20 Series
Smart switch says "Your device software is up to date UDA(BTU)"
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BandOfBrothers
Samsung Maker ★★
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Galaxy Note20 Series

Thank you for checking @PavMar 

In that case currently the update hasn't been pushed out for your phone's serial and build number yet.

You could try a Samsung Experience Store or Samsung Service Centre for support.

Or look at sites such as sammobile.com or xdadevelopers.com but to be honest personally I wouldn't try to force the update onto my phone.

I wish you all the best with this. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes