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Original topic:

My Samsung Galaxy Note 20 keeps Heating & Screen Is blank After Latest Update (30-08-2023)

(Topic created on: 17-09-2023 06:24 PM)
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ShinSyandan
First Poster
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After latest update (30/08/2023)    My phone keeps heating for using a couple of minutes and If i open any apps  the screen goes Blank and phone gets off.   When i try to switch on  the phone using power button it does not work  but only Forced Restart works.   I went to repair center  to check , everything was fine(Battery ,Chipsets, CPU).

Is this cause of new update or what? This was a pre-ordered phone and  I've been using this since then ,  but this is the 1st time i am facing this types of problem. 

will next update make my phone work fine or 

Is this some kind of strategy to make people buy new phone? 

3 REPLIES 3
GoanGeek
Samsung Members Star ★
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Try a wipe cache and repair apps when in same.menu.

Sometimes updates can have glitches.

Also make sure all apps.are updated in both Samsung and Google stores.
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Anonymous User
Not applicable
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Take it to a samsung care center could be hardware issue
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Members_NcCyyPy
First Poster
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We also have the same problem. 6 days we got a notification about an update my wifeinstalled it on her phone and before u knew it the screen went black and wont start. We sended our phone to samsung but the price for the reparations of the phone was 355 euro's.

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