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Original topic:

issue

(Topic created on: 25/03/21 23:30)
amyesroy
First Poster
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Galaxy Note20 Series
Is anyone else having issues with the note 20 ultra where the phone gets very hot?
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11 REPLIES 11
Shazzkid
Troubleshooter
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Galaxy Note20 Series
What temperature exactly?
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amyesroy
First Poster
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Galaxy Note20 Series
45 degrees
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amyesroy
First Poster
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Galaxy Note20 Series
it gets that hot that it's stops working and cuts off
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Shazzkid
Troubleshooter
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Galaxy Note20 Series
What is your ambient temperature. Phones can often be 15-20C warmer than ambient when under load or on charge.
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amyesroy
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Galaxy Note20 Series
ambient temperature is 35c
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Shazzkid
Troubleshooter
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Galaxy Note20 Series
Well that explains it
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amyesroy
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Galaxy Note20 Series
to be perfectly honest note 20 ultras are missing vapour Chambers and copper piping which allows it to cool down I've never had a phone that over heats and WEFIX technician agreed with me
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Shazzkid
Troubleshooter
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Galaxy Note20 Series
That may be so, but as i said before, phones easily exceed 20C higher than ambient under load or charge.
And your ambient is 35C, leaving only a 10C margin. Even at idle your phone temp is probably resting at 5C above ambient, so 40C.
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loribear1
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Galaxy Note20 Series
mine overheats sometimes , but not much , only when i'm playing games , but ive heard that people with note20 ultra& has exynos software phones do heat up .