Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Incorrect mobile number in device profile

(Topic created on: 05-09-2022 08:59 AM)
5118 Views
Bigbro69
Explorer
Options
Hi everyone. Was wondering if anyone would know how to change the mobile number listed as linked to my devices profile. I can select Edit, but can only change the name I created for the device.
0 Likes
4 REPLIES 4
Neo001
Legend
Options

Hi,

Go to the Contacts app, click on your name, then click on Edit and then update your phone no. and Save. Go back to About phone and check if the number has been updated.

And if this does not work, then best to request a new sim card.

BandOfBrothers
Samsung Members Star ★★
Options

@Bigbro69 

 

If your network assigned you a temporary number while they ported your own number from a previous network vua a Pac then the phone could be picking up the original temporary number.

Ask your local Highstreet Store to perform a sim swap to a blank sim card as the blank sim card will never had a number associated with it.

I wish you all the best.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Members_P4gsIvk
Journeyman
Options

Hi,

old topic but I came across this with the same issue moving sim to my s24...called EE as my mobile network...all I needed to do was refresh my network settings...they did the same...restarted and all correct!

(so no store or replacement sim service needed!)

0 Likes
Members_4EuPDVC
First Poster
Options

didn't work, buddy

0 Likes