How-to: Claiming Note20 pre-order reward & how do I choose the buds or xbox game?

[12cass34]

I pre ordered the note 20 ultra in order to qualify for the free ear buds. How do I choose the buds instead of the xbox game?  

-----------------------------------------------------------------------------------------------

Editing the first post so that Members app Community users can see the advice given:

"That's right once your claim has been validated and you have been emailed your e-voucher code, you'll also be asked to select which reward you'd like to receive: either a Gaming or Music reward. 

Gaming Reward: 3 months subscription to Xbox Game Pass Ultimate, MOGA XP5-X+ Game Controller and Wireless Charging stand.

Music Reward: Samsung Galaxy Buds+ in white. (Or the Buds Live in Mystic Bronze is went for the Ultra!)

Link to Help page for these promo claims: https://20202.samsungpromotions.claims/gb/en/pages/notepreorder/home"

Edited by AntS 27/08/2020

[TheJackal]

I jusy had that, they don't give a option to choose, i just sent a email to them asking for buds as if I do get the xbox controller etc I will be very annoyed

[Shawsy65]

Where do we find the notification that our cooling off period is over and we can get our buds ? is it in My Page ?

[Shawsy65]

where do we find that we can claim them , is it in My Page?

[TheJackal]

Shawsy65 you can go here 20202.samsungpromotions.claims/gb/en/pages/notepreorder/claim-now

it also says in samsung members app but its not showing there

[superjoon]

Once your reward claim is verified they send you a voucher to input on the website and from there you can order your chosen reward. just had mine validated and waiting for them to send the voucher over

[DannyT · Accepted solution]

Hope you're all enjoying your new Notes!

That's right once your claim has been validated and you have been emailed your e-voucher code, you'll also be asked to select which reward you'd like to receive: either a Gaming or Music reward. 

Gaming Reward: 3 months subscription to Xbox Game Pass Ultimate, MOGA XP5-X+ Game Controller and Wireless Charging stand.

Music Reward: Samsung Galaxy Buds+ in white. (Or the Buds Live in Mystic Bronze is went for the Ultra!)

[Jewel28]

Hi I pre ordered the Samsung note 20 ultra with EE and have not been able to get on the page to claim the earbuds. How do you get to the claim page?

[Ray03]

how do you make the claim on the pre order for the buds? I'm struggling to find it

[DannyT · Accepted solution]

Sure thing. Here you go: https://20202.samsungpromotions.claims/gb/en/pages/notepreorder/home