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Original topic:

How to claim earbuds?

(Topic created on: 17-08-2020 05:30 PM)
Jakec
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Hi I've pre ordered a Note 20 Ultra from carphonw warehouse and I'm struggling to find the link to claim my free ear buds does anyone have the link or can help me out?

Thanks 
Jake
13 REPLIES 13
H1r5ty
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was looking for the same.....can't find it anywhere
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Blue110
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me neither!!
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lukaszb1809
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I have a same problem i was told my code will be in box with phone .. and gues what phone was in box but code vanish
Solution
AntS
Moderator
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Hi guys,

 

Link to the T's & C's on the Note20 pre-order promotions which gives more info on eligibility and how to claim: https://www.samsung.com/uk/galaxy-note-preorder/terms/

 

Short version in this case is that when you get your new Note20 Ultra, have put in a SIM and done the initial setup, go to the Members app on that device > Benefits >  Pre-Order > view details. You'll then be able to upload an Order advice notice and any other required info in order to make a claim. 

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DPa
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call samsung customer services on 03452160061, they guide you on how to claim, you will need you receipt details to make the claim.
Members_GQPMvF3
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thanks that worked great!! 👍🏼👍🏼
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M17tty
Pioneer
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My phone came this morning straight from Samsung and earbuds were in the box with it.

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Juggernaut2020
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I ordered my note 20 from vodafone UK which comes with free gift (Samsung Buds) where do I find the claim form??
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