12-08-2020 07:10 PM in
Solved! Go to Solution.
13-08-2020 08:30 AM - last edited 13-08-2020 09:21 AM
Link to the T's & C's on the Note20 pre-order promotions which gives more info on eligibility and how to claim: https://www.samsung.com/uk/galaxy-note-preorder/terms/
Short version in this case is that when you get your new Note20 Ultra, have put in a SIM and done the initial setup, go to the Members app on that device > Benefits > Pre-Order > view details. You'll then be able to upload an Order advice notice and any other required info in order to make a claim.