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Original topic:

hi

(Topic created on: 27-12-2020 10:54 AM)
253 Views
vincent20100
First Poster
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Hi,my earphones on note 20 ultra keep stopping
any tips?
1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Can you check the usb-c port with a torch just to make sure there is no debris in.

 

And ensure the earphones are fully pushed in.

 

Is this happening while listening to music ? Is this music via music stored in your phone ? If so make sure the music isn't corrupted. If stored on a Sd card the card maybe glitching.

 

If via streaming such as Spotify etc make sure your data connection is ok.

 

As a process of elimination can you try another set of earphones in your phone and if possible your set in another phone.0

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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