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Galaxy note 20 ultra - Pin changed itself after update

(Topic created on: 25-08-2021 10:00 PM)
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Tome Nikov
First Poster
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Hello guys,

 

Hope someone can help me with this.
On a Samsung Note 20 Ultra, after updating the software the pin (screen unlock code) has changed itself from 6 digit to 4 digit. Now I'm not able to unlock the phone and there is no samsung account associated with that mobile.

Any suggestions how to solve this problem without performing Factory Reset ( I don't want to lose my data/pics)

 

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3 REPLIES 3
Ventor
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Hello, if you have not previously activated Find my mobile, on your phone, I think it is impossible. If you cannot start your phone I doubt that you will be able to do Factory reset from Recovery either.

 






"The quieter you become-the more you are able to hear..."


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Ventor
Samsung Members Star ★★
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In the worst case you have to go to SAT.






"The quieter you become-the more you are able to hear..."


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deksey71
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Save all on Samsung cloud then factory settings
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