26-10-2020 07:32 AM in
I bought GALAXY NOTE 20 ULTRA 5G N9860 from Hong Kong, i'm using it in Qatar, 5g network not working.
My sim card is active and i'm living in 5g covered area.
I tried in sim 1 tray and in sim 2 tray, stil same issue.
Anyone can help to solve this problem??
26-10-2020 11:25 AM in
26-10-2020 01:57 PM in
It looks like Hong Kong is using different 5G frequencies to Qatar, so its high likely that you won't be able to use 5G connectivity until you going to change you phone to suitable version for your region.
26-10-2020 08:22 PM in
27-10-2020 11:09 PM in
about ur phone is ok its from last update it will make the 5g off even if the option is on wait till next update and we will found
i have seam ur phone too SM-N9860 note 20 ultra hong kong
best wish from kuwait ...