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Original topic:

Galaxy buds live promo delivery

(Topic created on: 28/08/20 12:51)
jn_shelby
Explorer
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Galaxy Note20 Series
Anyone has received the buds live of the promo? It says 45 days, that's a joke...
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9 REPLIES 9
Jinkodex
Explorer
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Galaxy Note20 Series
never went for buds went for xbox + applied on tues says its coming today
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kradcliffe
Pathfinder
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Galaxy Note20 Series

Agreed, they could send them straight away and let us choose the colour. I don't understand these promotions sometimes.... 

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bluace
Navigator
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Galaxy Note20 Series
nope same said 45 days for me to
jn_shelby
Explorer
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Galaxy Note20 Series
They could just gave us a code to use in the normal samsung online store, choose colour and has usual delivery times... Samsung every year does the same but anyways.. at least this year I received the device on time, first time!!
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NoteGuyIreland
Voyager
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Galaxy Note20 Series
It's most likely UP TO 45 days but won't take that, I think I waited 2 weeks from claiming the last time.
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naz71
First Poster
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Galaxy Note20 Series
I sent my details off on the 21st when I received my note 20, on the 26th they validated the claim and today I got the e voucher and placed the order for the buds, which will get delivered within 48hrs via dpd
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stacey23
First Poster
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Galaxy Note20 Series
I received my note today through mobiles direct says I will need to claim the galaxy buds separately doni have to wait 30days?
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AndrewL
Moderator
Moderator
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Galaxy Note20 Series

@stacey23: You don't have to wait 30 days to claim your pre-order reward, as this can be done via the Benefits Section of the Samsung Members app upon receipt of the phone. For clarification, here's an extract from the terms and conditions of the promotion.

 

Upon taking delivery of the Promotion Product, Individual Participants must register for the Samsung Members app using either an existing, or newly created Samsung Account. In order to register, Participants should insert their SIM Card and connect to their chosen network. Participants must be connected in order to able to begin their claim. The Individual Participant should then visit the Benefits section of the Samsung Members app and click on the Pre Order banner and select view details to upload an Order advice notice and provide all other required information in order to make an application for Reward under this Promotion.


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Lovetech79
Explorer
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Galaxy Note20 Series
there was some1 on here who sent it all back phone, case the lot cos they didn't like the free gift colour lol who does that!!!
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