face unlocking

[Rustyrukas]

So I have come from hawaui mate 20pro and it has the best face unlocking system I have ever used its faultless I'm struggling with this tho seems to just about unlock in day time but in house in afternoon when it's, bit dimmer dosent wanna unlock they need to update this as its a major major floor unless it just dosent recognise my ugly mug

[TRY2HELP]

my note 20 ultra recognise me well even in a low light room almost dark

[Rustyrukas]

Then I'm stuck

[JooshyyP]

Try rescanning your face in good lighting, if you wear glasses it'll give you the option to take a scan with and without them. Hope this helps.