I have tried absolutely everything to make this work.
First it only worked with WhatsApp, then I got it to work with Gmail. Wanted it to work for Outlook and there came the problem.
I applied the same logic as I applied to Gmail to make it work, and no luck.
Then after looking online I saw a demo of 'edge lighting fix for all apps'. This made outlook work, but now everything else has stopped working. I'm going round and round in circles. I have just had this phone and am seriously considering sending it back as I'm still within my 14 day cooling off period.
It should just work, its your flagship handset. I've had so much hassle setting this handset up. Also, the handset doesn't even have a simple app lock. How disappointing that basic functionality you expect from such a handset, is missing.