Echo issues in Galaxy Note 20 Ultra, Echo during any normal video conference call

[Gerana]

I bought my brandnew black Note 20 ultra 5g from samsung website directly during the preorder , it was an android 10. When I first use the phone for my call conference me and the others in the lines hears an ECHO. I didnt mind coz i thought it wasnt me. Then it keeps happening whenever i use my note 20 ultra phone. This echo issues doesn't happen with my samsung s10 nor with my s9 or note 9. (Yes i have plenty of phones, im an avid samsung user).. soo PLEASE help me fix this Galaxy Note 20/Ultra Echo issues.  It keeps happening during any normal video conference. Only happens with this note 20 ultra phone, its embarrassing knowing the $$$ price you paid for this phone. I searched all over online and i found out it wasn't just me there are others having the same embarrassing echo issues. Please reply to me with a resolution. I appreciate the help. Thank you.

[BandOfBrothers · Accepted solution]

So is this happening on one to one calls and conference calls @Gerana 

To add your Samsung Members App has a diagnostic tool along with typing *#0*# in your phone dialer.

A Samsung Experience Store or Samsung Service Centre can take a look. 

I wish you all the best with this. 

[janpano]

No

[janpano]

I cant get instergram on my phone can anyone help