18-12-2020 06:30 AM - last edited 20-12-2020 06:42 AM ) in
Galaxy Note20 SeriesI bought my brandnew black Note 20 ultra 5g from samsung website directly during the preorder , it was an android 10. When I first use the phone for my call conference me and the others in the lines hears an ECHO. I didnt mind coz i thought it wasnt me. Then it keeps happening whenever i use my note 20 ultra phone. This echo issues doesn't happen with my samsung s10 nor with my s9 or note 9. (Yes i have plenty of phones, im an avid samsung user).. soo PLEASE help me fix this Galaxy Note 20/Ultra Echo issues. It keeps happening during any normal video conference. Only happens with this note 20 ultra phone, its embarrassing knowing the $$$ price you paid for this phone. I searched all over online and i found out it wasn't just me there are others having the same embarrassing echo issues. Please reply to me with a resolution. I appreciate the help. Thank you.
Solved! Go to Solution.
18-12-2020 07:44 AM in
Galaxy Note20 SeriesSo is this happening on one to one calls and conference calls @Gerana
To add your Samsung Members App has a diagnostic tool along with typing *#0*# in your phone dialer.
A Samsung Experience Store or Samsung Service Centre can take a look.
I wish you all the best with this.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
18-12-2020 07:44 AM in
Galaxy Note20 SeriesSo is this happening on one to one calls and conference calls @Gerana
To add your Samsung Members App has a diagnostic tool along with typing *#0*# in your phone dialer.
A Samsung Experience Store or Samsung Service Centre can take a look.
I wish you all the best with this.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
13-01-2021 03:27 PM in
Galaxy Note20 Series13-01-2021 03:30 PM in
Galaxy Note20 Series