18-11-2020 08:45 AM in
Galaxy Note20 SeriesHi
I have a problem using DEX.
When I connect my phone by cable to my WIN10 PC, it sometimes start the DEX program and I can use DEX without any issue for a while and some time I can disconnect and connect USB cable and DEX starts again with no problem, but after a while disconnecting and connecting the cable does not start DEX. I tried to restart the PC and Phone and it sometimes helps and sometime does not. I do not find the logic any way for making it work again.
I have also reinstalled the driver for DEX software, but it did not help.
I have also used another USB C cable to be sure that my cable is not damaged and it did not help either.
Had anybody the same problem and solved it some how?