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Original topic:

DEX does not always start on PC using USB C cable

(Topic created on: 18/11/20 09:45)
Shajaan
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Galaxy Note20 Series

Hi

 

I have a problem using DEX. 

 

When I connect my phone by cable to my WIN10 PC, it sometimes start the DEX program and I can use DEX without any issue for a while and some time I can disconnect and connect USB cable and DEX starts again with no problem, but after a while disconnecting and connecting the cable does not start DEX. I tried to restart the PC and Phone and it sometimes helps and sometime does not. I do not find the logic any way for making it work again.

 

I have also reinstalled the driver for DEX software, but it did not help.

 

I have also used another USB C cable to be sure that my cable is not damaged and it did not help either.

 

Had anybody the same problem and solved it some how?

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