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Original topic:

Death pixels??

(Topic created on: 21-12-2021 12:28 AM)
Luis_or
Apprentice
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Galaxy Note20 Series
My phone fell on the floor and now there's what I think it's death pixels always in the screen. Is there a fix for this, without replacing the screen? 
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5 REPLIES 5
Luis_or
Apprentice
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Galaxy Note20 Series
It's always on20211221_002538_28688_1640046414.jpg
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xSteveuk
Maestro
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Galaxy Note20 Series
Hi,
This page maybe helpful

Pink lines or dead pixels on Galaxy phone or tablet's display

https://www.samsung.com/us/support/troubleshooting/TSG01001485/
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ForKinCrazy
Explorer
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Galaxy Note20 Series
If it's still in warranty I guess you could take it in for repair and use the... "I don't know, it was fine and now this has happened." Approach 😉.
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AndrewL
Moderator
Moderator
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Galaxy Note20 Series

@Luis_or: Please dial *#0*# into your telephone keypad, and select Red, Green and Blue from the series of grey tiles. If the issue is visible in any/all of the screen tests, then your Note 20  will need to be repaired by an authorised Samsung engineer. Please be aware that physical damage, accidental or otherwise, isn't covered by the standard warranty, so a charge will be applicable to cover the cost of the service. 

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Luis_or
Apprentice
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Galaxy Note20 Series
Thanks. I already did that, and it's visible. There's no other damage on the phone, except that.
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