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Original topic:

Clear Cache

(Topic created on: 28-01-2021 07:04 PM)
Dawnpeggy
Journeyman
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Galaxy Note20 Series
Hoping somebody can help me.  I don't want to do a full factory reset but how can you do a clear cache partition on a Samsung Galaxy Note 20 Ultra 5g. I've held down the power key with the volume down key and then the power key with the volume up key but I'm not getting to the menu I need.  Help! 
9 REPLIES 9
APARMAR
Troubleshooter
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Galaxy Note20 Series
You need to have the akg headphones plugged into your phone while you press the volume up and power key and you should be good to go. Hope this helped!
janedipper
First Poster
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Galaxy Note20 Series
Hi can anyone tell me how to set my phone to recieve withheld numbers
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DianDD
Navigator
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Galaxy Note20 Series
you can connect your phone to a laptop or PC and then press and hold volume up and power button, then you'll get to the menu :smiling-face:
Dawnpeggy
Journeyman
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Galaxy Note20 Series
fab thank you, that did the trick. When I googled it they didn't mention I needed the headphones to do it 🤦
Dawnpeggy
Journeyman
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Galaxy Note20 Series
I will keep that trick in mind if I need to though
Dawnpeggy
Journeyman
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Galaxy Note20 Series
see the screenshot above. please remember that is for the Samsung galaxy note 20 ultra 5g

Screenshot_20210128-194154_Edge.jpg

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APARMAR
Troubleshooter
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Galaxy Note20 Series
oh ok, its a new thing with one ui 3, before you just needed to press and hold the vol up and power button.
Dawnpeggy
Journeyman
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Galaxy Note20 Series
yeah that's what I tried but kept restarting my phone and going round in circles. oh well it's sorted the problem I was having anyway so thank you
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APARMAR
Troubleshooter
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Galaxy Note20 Series
thats ok, glad I could help!
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