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Original topic:

claims

(Topic created on: 06-02-2021 06:44 AM)
AlexanderCS
Apprentice
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Galaxy Note20 Series
I bought my note 20 ultra 5g in amazon dispatched by samsung and it turns out that I have neither the galaxy buds nor the samsung care right, what discrimination should not be like that since it is the same samsung who sells you the device 
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13 REPLIES 13
BandOfBrothers
Samsung Maker ★★
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Galaxy Note20 Series

When you placed your order did the promotional items show as available  ?


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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AlexanderCS
Apprentice
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Galaxy Note20 Series
exactly, when I buy it that's right
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BandOfBrothers
Samsung Maker ★★
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Galaxy Note20 Series

And under the Buy Now Button can if remember if it said Sold and Despatched by Amazon. 

i.e where I've placed the red dot in the Amazon Terms and Conditions.

Screenshot_20210206-162711_Samsung Internet.jpg

If it did then I'd suggest to persevere with Samsung Customer services. 

I wish you all the best with this. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes