Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Check Sim Card Tray error

(Topic created on: 03/09/20 21:30)
Divvykev
Apprentice
Options
Galaxy Note20 Series

Getting a very intermittent issue with the new phone. 

 

Got the Note 20 and use a Samsung clear case with it. 

 

Every now and then and can be days in between I will lose signal and the message "Check Sim Card Tray" pops up. Normally comes up a couple of times and then is ok. 

 

Have tried the sim in Slot 1 and moved it to Slot 2 and same problem. Have tried another Sim in the phone and Sim is ok. All as Samsung support suggested.

 

Tried another Sim in the phone but still same problem. 

 

Regret beginning to set in. 

 

0 Likes
Reply
6 REPLIES 6
BandOfBrothers
Superuser I
Superuser I
Options
Galaxy Note20 Series

If you've tried other sim cards that you know work in other phone's then if a factory reset does not help then approach who supplied the phone if not Samsung and either ask for a new phone if your within any cooling off period or if out of the cooling off period go to a Samsung Experience Store or Samsung Service Centre @Divvykev for a diagnostic.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

Divvykev
Apprentice
Options
Galaxy Note20 Series

Thanks for that. Will try a factory reset now. See what happens. 

 

Cheers

0 Likes
Reply
davehorne
Voyager
Options
Galaxy Note20 Series

A possible work-around, and certainly not a solution, would be to install an eSim. 

0 Likes
Reply
Divvykev
Apprentice
Options
Galaxy Note20 Series
Forgot to post a solution. OTA's give the problem. if I flash the whole rom using odin then the problem goes away. Hope this helps someone.
0 Likes
Reply
benjocabana
New Member
Options
Galaxy Note20 Series
I have this problem on note 20 tried new sim and today I have swapped to esim removed all sim cards and it still does it it must be to do with actual tray
0 Likes
Reply
Divvykev
Apprentice
Options
Galaxy Note20 Series
Did you try to flash the rom? I think you can do it through smart switch too but it will wipe your device and needs to be setup again.

Flashing using Odin solved the problem for me.
0 Likes
Reply