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Original topic:

Camera glass cracked

(Topic created on: 17-07-2021 11:38 PM)
kerry012
First Poster
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Galaxy Note20 Series
Hi, I have a small crack in the camera glass on the back of my phone. Does anyone know if I can get it repaired at a samsung store?
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3 REPLIES 3
adamlee
Helping Hand
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Galaxy Note20 Series
Use the door step repair. They come out to you, as it's not covered under warranty, door step repairs have to be paid for. Even if device is under warranty.
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BandOfBrothers
Superuser II
Superuser II
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Galaxy Note20 Series

Hello @kerry012 

 

Yes a Samsung Experience Store or Samsung Service Centre can effect a repair on your phone.

Samsung repair. 

The Doorstep Repair Service @adamlee mentions is explained here here. Check to see if your area is covered and if your phone is an eligible model.

Samsung also offers a Pick Up Repair Option too.

As this wouldn't be covered by the manufacturing warranty there would be a cost.

See samsungrepair.com/prices 



Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

kerry012
First Poster
Options
Galaxy Note20 Series
Thanks for the replies. The camera glass is not listed on the repair option but rear glass is?
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