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Original topic:

Camera focus

(Topic created on: 08/01/21 10:48)
Ekaterina1
First Poster
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Galaxy Note20 Series

Hello.

 

Is anybody experiancing issues with photos being out of focus, blurry, when using the wide angle lens?

 

I've contacted Samsung support and followed their instructions, including making factory reset, but still my issue persists. 

 

When i take photos of documents, writting is not very focused or sharp. On distance photos when zooming in to the photo resolution is lost.

 

Anybody else have the same problem?

 

Any solutions?

 

4 REPLIES 4
Jasonseery
Helping Hand
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Galaxy Note20 Series
look at my profile the cameras on the s10 s20 and the note 20 are not great, you lose all quality if you zoom I find, the camera are not what they are made out to be, this so called space zoom and yet you can't even see anything clearly a few cm away 🤣😅
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polytech90
First Poster
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Galaxy Note20 Series

I received my phone on August 14 and returned it on August 20th because of this issues. 

I take a lot of documents pictures in my work and I was very disappointing with the galaxy note 20 ultra performance. so I went back to my galaxy note 10 plus. 

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lev
Explorer
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Galaxy Note20 Series
It is very expensive phone. BUT I can't take photos of documents. Edges are blurred. Samsung needs to give an app solution to take photos of documents, reciepts, book, drawings. It is embarrassing! We need to go public with this situation, to press samsung, note users need solution. It should be an App solution!
The problem is main wide lens. Aperture is to low, so depth of field is very narrow in macro. There is two main work around I found:
1. Try to move phone away from document and use x5. The main challenge with this workaround is that app will auto decide to use digital or analog zoom. If you have a lot of light and angle is not 100% down you will get analog and picture will be perfect. Try to go x10 and back x5 to trigger analog zoom. Light, add more light.
2. Second workaround is embarrassing for Samsung... use front camera. Documents would be perfect, challenge you will not see what picture you are taking.

Possible Solutions that SAMSUNG NEEDS TO DO:
1. New mode in camera to take documents photos THAT WILL FORCE X5 ANALOG ZOOM LENS.
2. Control to force using zoom lens ( currently AS I SAID app auto detect to use it or digitally zoom on main wide lens that it is horrible)
3. Add option to use zoom lens in pro mode, CURRENTLY IN PRO MODE you can only use main lens but not zoom.

Thank you.
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lev
Explorer
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Galaxy Note20 Series
PLEASE NOTE USERS, GO TO YOUR CAMERA AND SEND REPORT TO SAMSUNG LINKING TO THIS POST: https://eu.community.samsung.com/t5/galaxy-note20-note20-ultra-5g/camera-focus/td-p/2021274
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