11-08-2023 05:32 PM in
after updating the phone i cant switch to front camera
i have an error message : camera failed
then the front camera stop working too
i rest settings and get back camera work but front camera still not ..some times it works
i cleared the data and cache ...same problem
hard reset and get no help
safe mode the same
what to do ?
15-08-2023 01:17 PM in
@mohamadhamdan: Based on the troubleshooting steps you have already attempted, I recommend arranging an engineer's inspection. To do so, please head to samsung.com > Scroll to the bottom of the page > Support > Contact us, and get in touch via your preferred contact method. From here an advisor will be able to assist you further, and discuss the available repair options in your area. I apologise for any inconvenience this may cause you.