Camera autofocus problem note 20 ultra

[Nire nire]

Please help! Camera in my note 20 ultra snapdragon doesn't autofocus from 1× to 5×.

Is this a software problem or hardware problem?

I have android 12, UI 4.1

#note20ultra #autofocusproblem

[Glenntech]

Not 100% sure I'm understanding what you mean
Is it not focusing on 1x and 5X specifically
Or not focusing between the two
So wide angle and zoom is OK?

[leicesterMan]

It only started with the one ui 4.1 update, I've told Samsung about it , its the same on Samsung s20 ultra

[Nire nire]

Hello! Photos are blurry between 1x fo 5x. And video is the same. 

[Nire nire]

Hello! What do you think? Should we wait for the next update? I dont want to open the phone because will not be waterproof anymore. Im sad, i got this phone new 800€.

[Nire nire]

Was not blurry on ui 4.0 or ui 3.0?

Maybe to do a downgrade helps?

[Natti337]

Same issue. Is Samsung going to do anything about this problem!!!¿

[Nire nire]

What did Samsung told you about this? 

[Nire nire]

Was not blurry before. I will try to do do downgrade, but I thing that is a hardware problem. I dont want to open the phone because will not be waterproof anymore.

[Nire nire]

I dont know man! This is expensive phone and it happens in both, note and s20 ultra.

THEY HAVE TO DO SOMETHING. IF NOT, I WIL BY IPHONE .