Note 20 ultra was fine last night when I went to bed, screen was black this morning but responded to me turning alarm off.
Have not dropped it or got it wet. Phone is in perfect condition and was new last year.
Cannot perform hard reset, screen remains black even though handset vibrates.
I am under maker's warranty still as it has broken withing 24 months.
Is there a way to fix this or get a replacement handset?
I have already tried this, and the volume+power button to initiate reset. Same thing happens for both... Screen stays black and the handset vibrates but does not rest.