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Original topic:

Android 12 update

(Topic created on: 14-01-2022 07:49 AM)
Johnax
First Poster
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Galaxy Note20 Series
Since updating a couple of days ago I can be reading an email and suddenly the email closes and sends me back to the home screen. Very odd, I am wondering if anyone else is having problems. 
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2 REPLIES 2
xSteveuk
Maestro
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Galaxy Note20 Series
Hi,
Check for app updates
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BandOfBrothers
Samsung Maker ★★
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Galaxy Note20 Series

My Fold has been stable since the Android 12 update apart from a glitch with the predictive text in the Samsung Keyboard. 

After an update I perform the following > Clear your System File Cache via the instructions in the Samsung Link. You may need to hook upto a computer or insert your headphones to get to the recovery menu. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ 

You can also clear the cache of an individual app via settings, apps,email,storage,clear cache.

An extreme option is to back up and factory reset.

Another interim option could be to try another email app if your currently having Samsung email.

Please also send any error reports and feedback to Samsung via your Samsung Members app under the GetHelp section. 

I wish you all the best with this situation. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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