Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Amazon Music Download

(Topic created on: 20-05-2022 01:50 AM)
KillieSpain
First Poster
Options
Galaxy Note20 Series

Hi. 

Purchased and downloaded a tune from Amazon Music this evening with the intention of using it as a ringtone. However, search as I might I can't find it on my phone anywhere. I've tried the advice from James4578 as below but no joy. I've looked in the Amazon Music app though in settings and looked for Storage option but strangely that is greyed out and won't let me access the storage location. This may well have something to do with it I'm thinking. Help please?  

Thanks.

 

0 Likes

1 Solution


Accepted Solutions
Solution
KillieSpain
First Poster
Options
Galaxy Note20 Series
I ended up going on to the Amazon Music desktop site at my work and emailed the tune to myself and now have it set as the ringtone. I'll bear this in mind. Thanks BoB and Starboy1. 😚

View solution in context

3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Note20 Series

Have you looked on your myfiles app @KillieSpain 

A friend at work was having the same issue and ended up using zedge.com instead to get the song.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

Starboy1
Navigator
Options
Galaxy Note20 Series
I had a similar issue after a recent update to amazon music, I needed to turn back on automatic downloads then clear cache memory below storage, on storage it is greyed out as there is only the internal device memory as a location for media, no sd card.
Solution
KillieSpain
First Poster
Options
Galaxy Note20 Series
I ended up going on to the Amazon Music desktop site at my work and emailed the tune to myself and now have it set as the ringtone. I'll bear this in mind. Thanks BoB and Starboy1. 😚