06-04-2021 02:14 PM
12-04-2021 05:18 PM
Hey @Derek2020, has the issue resolved now? Could you make sure that the phone is running on the latest software version? Settings > Software update > Download, install and restart the phone.
12-04-2021 05:22 PM
12-04-2021 07:07 PM
No problem, please give it a go with the steps on this link.
12-04-2021 07:13 PM
12-04-2021 08:18 PM