Can anyone advise on where I stand on returning the note 20 ultra within the upgrade programme.
I upgraded from a note 10 plus. I still have this phone as have yet to receive the pack to send it back.
But I wish to return the new device as finding the battery life poor and not necessarily benefitting from the upgrade in hindsight.
As I understand I still have the same 28 days as they claim although see something about 14 day cancellation of finance agreement.
Who should I Contact? The website says I can return it from the my orders screen but that option isn't there?
Any help greatly appreciated, thank you.
Yeah I have a return note. Its got a generic returns notice on it. It doesnt specify much regards of it changes because of it being on the upgrade programme. Im sure it doesn't?
Looking closely it has an email on it yes thanks