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Original topic:

Warranty work

(Topic created on: 16/10/20 18:12)
Ulsterman
Apprentice
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Galaxy Note10 Series
Would anyone know does Samsung mobile repair (calling out to your house) do warranty work as well?
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11 REPLIES 11
Aklima
Helping Hand
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Galaxy Note10 Series
Yes they can pick it up from your house if they anit local to you.
Ulsterman
Apprentice
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Galaxy Note10 Series
Would you know what number to contact?
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TessM
Moderator
Moderator
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Galaxy Note10 Series

Hey @Ulsterman , 

 

do you mean our postal repair/Doorstep repair? Can I ask where are you based?

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Ulsterman
Apprentice
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Galaxy Note10 Series
Door step repair. I'm based in Northern Ireland
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TessM
Moderator
Moderator
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Galaxy Note10 Series

You can check if this service is available in your area by introducing your postcode HERE. Can I ask what seems to be the issue with the phone? If this is available and the phone is covered under warranty, you can book this (or a postal repair) by calling our Team on 0333 000 0333.

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Ulsterman
Apprentice
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Galaxy Note10 Series
I'm from Northern Ireland within the UK. Pinkish screen whenever I pull down menu bar within the normal white screen
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TessM
Moderator
Moderator
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Galaxy Note10 Series

My bad @Ulsterman , I have now upgraded my post with the right number. have you checked if the service is available in your area and is the phone presenting any damage at all?

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Aklima
Helping Hand
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Galaxy Note10 Series
You will find on the member page
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Aklima
Helping Hand
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Galaxy Note10 Series
Hi,
click on the Samsung member page and then go to get help and their options for book appointment
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