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Original topic:

Unknown Error ..help me Note10

(Topic created on: 08-06-2020 05:32 AM)
WhyyMee
Journeyman
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Galaxy Note10 Series

My videos won't play. Says unknown error. Not just my camera but videos from links sent to me via text. HELP ME PLZ :thinking-face:

14 REPLIES 14
ChrisM
Moderator
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Galaxy Note10 Series

Hi @WhyyMee 

 

Could you let us know which model of phone you're using and if the software on your phone is the latest version?

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WhyyMee
Journeyman
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Galaxy Note10 Series

G

SAMSUNG GALAXY S10 

I am thinking the issue could have someto do with my clipboard 

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TessM
Mastermind
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Galaxy Note10 Series

Have these videos being taken from the camera @WhyyMee ? Where are they saved and is this affecting all the videos? 

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Solution
WhyyMee
Journeyman
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Galaxy Note10 Series
I noticed it happens when I use messenger also. The videos I post on Messenger play only maybe 2 seconds. The photos have been opening on Messenger but not in text. I only use my camera app to take and send photos and videos. My utube videis work
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WhyyMee
Journeyman
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Galaxy Note10 Series
They are stored on my camera app, Galary. I use the camera app that came with this phone. I dont use Messenger for SMS
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WhyyMee
Journeyman
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Galaxy Note10 Series
My S10 has been crazy since I got it. Seems there's always some kind of issue.
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WhyyMee
Journeyman
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Galaxy Note10 Series

I'm using Note 10

The videos i make using the camera last as long as a meem. Just realized this. 

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WhyyMee
Journeyman
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Galaxy Note10 Series
SM-N975U
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WhyyMee
Journeyman
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Galaxy Note10 Series
Yes from camera. Stored on SD card. Im think the video issue is the same amount of time as a meem.
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