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Original topic:

Unknown Error ..help me Note10

(Topic created on: 03/06/20 04:29)
WhyyMee
Apprentice
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Galaxy Note10 Series

My videos won't play. Says unknown error. Not just my camera but videos from links sent to me via text. HELP ME PLZ :thinking-face:

2 Solutions


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Solution
WhyyMee
Apprentice
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Galaxy Note10 Series
I noticed it happens when I use messenger also. The videos I post on Messenger play only maybe 2 seconds. The photos have been opening on Messenger but not in text. I only use my camera app to take and send photos and videos. My utube videis work

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Solution
WhyyMee
Apprentice
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Galaxy Note10 Series

Not 2 devices. I cked my phone and it says its a Galaxy Note 10.

I made a mistake saying s10. Thanks for leting me know to remove the SD card b4removing. Im do you know if all my saved passwords will be saved on the card? I really dont want to write them all down

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14 REPLIES 14
ChrisM
Moderator
Moderator
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Galaxy Note10 Series

Hi @WhyyMee 

 

Could you let us know which model of phone you're using and if the software on your phone is the latest version?

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WhyyMee
Apprentice
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Galaxy Note10 Series

G

SAMSUNG GALAXY S10 

I am thinking the issue could have someto do with my clipboard 

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TessM
Moderator
Moderator
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Galaxy Note10 Series

Have these videos being taken from the camera @WhyyMee ? Where are they saved and is this affecting all the videos? 

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Solution
WhyyMee
Apprentice
Options
Galaxy Note10 Series
I noticed it happens when I use messenger also. The videos I post on Messenger play only maybe 2 seconds. The photos have been opening on Messenger but not in text. I only use my camera app to take and send photos and videos. My utube videis work

View solution in context

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WhyyMee
Apprentice
Options
Galaxy Note10 Series
They are stored on my camera app, Galary. I use the camera app that came with this phone. I dont use Messenger for SMS
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WhyyMee
Apprentice
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Galaxy Note10 Series
My S10 has been crazy since I got it. Seems there's always some kind of issue.
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WhyyMee
Apprentice
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Galaxy Note10 Series

I'm using Note 10

The videos i make using the camera last as long as a meem. Just realized this. 

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WhyyMee
Apprentice
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Galaxy Note10 Series
SM-N975U
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WhyyMee
Apprentice
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Galaxy Note10 Series
Yes from camera. Stored on SD card. Im think the video issue is the same amount of time as a meem.
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