19-04-2022 12:23 AM in
Same issue as @MonK17
Before updating my #Samsung galaxy Note10plus to Android 12 or one ui 4.0 my phone was getting charged within 40 mins. And now my phone needs more than 3-4hour for charging and getting discharged quickly. No problem with battery as it started araising after update. even if it is having 40%-50% charge after the update of One UI 4.0 and after that 4.1 update came was happy while seeing the update that the issue will be sorted out! But nothing changed still facing the issue! Contacted customer support they came with all the basic troubleshooting steps. Which is already done and of no use
*Run all the diagnostic steps and reported it.
*charged in safe mode
*cleared all cache and cokies
*tryed discharging completely and charging from 0% both in poweroff and power on and safe mode.
*Checked charger and cable and also different power sockets.
*reported in samsung members.
* it's been 1 and half month I haven't seen the superfast charging option!
And also while charging it is showing cable charging usually it was showing super fast charging.
I need this to be fixed.
I am using the company charging adapter and cable which I got with the box. And they are working perfectly. So don't come up with saying any cable issues and adapter issues.
19-04-2022 01:43 PM in
24-04-2022 08:59 PM in
26-04-2022 09:28 PM in
How did you contact the higher authority? I have tried but just reached the chat agents. They are of no use.
Actually a bug fixing update should be rolled out for sorting this issues!
Just completed the update. But it's of no use. Still the phone is showing cable charging!. Now we should wait for another 2 months for an update!
11-05-2022 01:48 PM in
for you all have problem fast chargin after update i got solution in youtube check this video :
Galaxy Note 10 / 10+: FAST Cable Charging Slow or Not Working? 10 Fixes!! - YouTube
you must go to day care setting, and go to batteray setting, turn off and on fast charge. then its work. my device note 10 plus