Hey guys! I have a Note10+ 5G (which I've recently got a hold of) and it's stuck on Android 9 Pie and One UI 1.5 - The Security Patch level is September 2019 and although I know updates can land on different dates based on various factors, I feel that having a 1 year old Security patch on a one year old phone is definitely something that's not supposed to be happening.
Tried to look for updates via Software Update;
via Security Policy updates
via Smart Switch on my PC
none can find more recent updates. The Service Provider SW ver. is ROM/ROM/SMP (Which I'm assuming means Romania, which is where I'm living in.)
I'm lost and don't know what to do. Help!
Do you have a Samsung Experience Store or Samsung Service Centre you can visit ?
The only other option is a custom rom.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "