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Screen has a blocked out area

(Topic created on: 13-08-2020 05:31 AM)
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Unconcerned
First Poster
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Suddenly my phone has a large red or green block over two thirds of the screen from the bottom. I have not dropped it, and the screen is not cracked. Help.

 

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BandOfBrothers
Samsung Members Star ★★
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Can you upload a picture of the issue @Unconcerned  ?

 

May I assume you've tried a soft reboot by turning the phone Off and On.

 

Maybe the next step is a Samsung Experience Store or Samsung Service Centre 

 

I wish you all the best with this situation. 

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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mustafus
Student
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I have a tiny blocked out area on my S20+ 5G. Green and red. haven't dropped it, no damage. just popped up outta nowhere today.
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