I have sent my phone for repair after being told my phone is still under warranty.
Does anyone know what this status means on the Samsung repair tracker, 'Status: Your repair request has been accepted by our repair partner and an engineer will be commencing work soon.'
It may seem obvious what it means, but I want to know if they have assessed the phone and accepted to repair it under warranty or that they have received the phone (or request to fix the phone) and have yet to check it/touch it/assess it.
Does anyone know what it means?