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phone issues after up date

(Topic created on: 05-02-2021 12:59 PM)
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Hardy2021
First Poster
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Hi I recently updated my Samsung s10 note and now I carnt seam to drag down my settings bar, turn my phone off nor can I use my pin number to unlock the phone because no key pad apears I managed to get in using biometrics however this is hit and miss and I don't like young them someone help 
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2 REPLIES 2
Pugs1957
Samsung Members Star ★
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Try clearing your system cache.
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papashaun
Troubleshooter
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When you say can't turn phone off - if you hold down on the power button will it come up with the power menu ? If so could try to Restart it
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