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Original topic:

Note 10 plus OFFICIAL screen protector

(Topic created on: 26/10/19 22:11)
MadalinK
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Galaxy Note10 Series

Can anyone confirm if I am able to buy official replacement screen protectors for the Note 10 plus in the UK? There are none on the Samsung Online Store ( only for the S10 plus which also came with one pre installed ) and apparently none in the Experience Stores. 

The one that is pre installed will need replacing at some point and I would be interested to continue having the genuine Samsung one.

So far, Samsung UK have not provided a clear answer to this. 

 

Thank you! 






Current phone : Samsung Galaxy Note 10+ 5G 512GB
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MadalinK
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Galaxy Note10 Series

LATER EDIT : The edges of this screen protector have started to peel off this morning. I was quite happy with it yesterday , but it seems that it's back to the drawing board ..... 

 

As a final note, my partner has tried many screen protectors and  a few glass protectors for his Note 10 plus, and the best one so far is Invisible Shield Ultra Clear made by Zagg. 

 

It has a very smooth glass-like surface and the fingerprint sensor works as fast as it did with the original screen cover. This is, in my opinion, the one to go for until Samsung will sell the official one - if ever.

This is just a personal opinion which I wanted to share with the rest of members  

 

Camera cut-out is a little bit different 

20191025_194807.jpg

 

20191025_193700.jpg

 






Current phone : Samsung Galaxy Note 10+ 5G 512GB
TessM
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Galaxy Note10 Series

Hey @MadalinK ,

 

we cannot comment on any third party products and we would advise using a genuine screen protector. If you are interested in getting one, you can get this from any of our Experience Stores. You can find your local one from here: https://www.samsung.com/uk/samsung-experience-store/locations/

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MadalinK
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@TessM I'm sorry to ask this but have you been reading what has been said on here? 

It's been weeks since I have been trying to get my hands on an official screen protector and there aren't any available. I have tried online and in stores and nothing. That was the reasons for which I started this thread.

I have been left with trying 3rd party screen covers to see which one comes closer to the original one.

 

 

Are you now saying that I can get an official one? My local Experience Store is fed up with me asking for one. Last time I called and asked about one was today. I was told there is nothing available and they have no idea if there will ever be one. So am I missing something? 






Current phone : Samsung Galaxy Note 10+ 5G 512GB
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TessM
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Sorry for the confusion there @MadalinK . That should be available soon. If you are interested in getting this, please keep checking with our colleagues or do keep an eye on our Newsroom page: https://news.samsung.com/uk/ for the latest releases.

MadalinK
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Galaxy Note10 Series

No worries, I have already been in touch with Samsung's product specialists and at the moment I am still waiting for a response to my enquiry which I made about two weeks ago.

 






Current phone : Samsung Galaxy Note 10+ 5G 512GB
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Cassidy007
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Hi @MadalinK , you are right,  Samsung Store or Samsung Experience Store never have any screen protector for the Note 10 or Note 10+ in any store all around the world. Since i bought my Note 10+ in august 23 , i am looking for it in American , Canadian, France and United kinddom Store and it does'nt exist anywhere...

People need to know than if they don't remove the original Screen protector that came with S 10 or Note 10 , they are SAFE and just have to redo their fingerprints to make it work.

Also, thanks for giving some solution to people and sorry for my english :winking-face:

 

Many choices are offer on Amazon BUT they are only film and film should have a silicon base...Also, NONE of them are suggest or agree by Samsung...Not easy to decide..(please check the popularity of the Zagg you suggest...the score is 1 on 5)... 

 

https://www.amazon.co.uk/s?k=zagg+note+10+plus+screen+protector&crid=2X0QQK31OSQOJ&sprefix=zagg+scre...

 

 

 

 

MadalinK
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Hey @Cassidy007 . Your English is just fine!

I can perfectly understand you. Mine is not perfect either, since it's not my first language.

 

Yes, there are quite a few screen covers out there, but none of them seem to be Samsung approved. 

 

The Zagg may have a score of 1 out of 5 but in my opinion, it's been fine since it's been installed and better than the others tried.

Also, I have read the reviews for the official screen protectors for the S10+ and they are very disappointing.

I hope this won't be the case with the ones for the Note 10/Note 10+ :hand-with-index-and-middle-fingers-crossed:

 

Merci :thumbs-up-sign-emoji-modifier-fitzpatrick-type:






Current phone : Samsung Galaxy Note 10+ 5G 512GB
Cassidy007
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De rien :winking-face:
Cosmic730
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Galaxy Note10 Series

Thanks for that @MadalinK

 

I went on Samsung Shop UK online chat to ask whether they were going to produce screen protectors for the Note 10+ and Note 10 series. The advisor I chatted with said that the screen protectors were pulled from the online shop. I questioned this because the screen protector for the S10 series is still available online. I've attached a screenshot of the page where the S10 screen protectors are listed.

Screenshot_20191025-202756_Chrome.jpg

 

(A side note: I have read that some people who have purchased a screen protector for the S10 series, which was sold through the Samsung UK online store, have found that it's not the same as the one installed on the production line.)

 

The advisor said that I should try contacting a Samsung Experience Store near me to see if they have screen protectors for the Note 10 series as they would have held on to any stock that was previously sent to them. I'm not sure on the cost but I'm presuming it'll be the same as the S10 So screen protectors. I'm going to try to call the two that are nearest to me tomorrow morning (Saturday, 26th Oct). This may be something for some of you to look into.

 

I'll update the post with what I find out in the morning.

MadalinK
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@Cosmic730 I'm glad I'm not the only one who's keen on finding the official accessory.

The only Samsung Store in my area does not sell it and the next Store is 100 miles away...

 

Please keep this post updated with what you find tomorrow morning. :thumbs-up-sign-emoji-modifier-fitzpatrick-type:






Current phone : Samsung Galaxy Note 10+ 5G 512GB
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Cosmic730
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Well I rang around a few stores and none of them had any screen protectors. Looking back, when I purchased my Note 10+ 5G I don't think they had any screen protectors at that time either. I don't know if the Note 10 series were the first to have screen protectors applied in the production of the phone. I think the S10 series did have factory installed screen protectors too.

 

I'm now looking at Zagg further to recommendation and I've found that in the UK you can try looking in Carphone Warehouse and O2. Alternatively there is the Zagg UK online store. I'll just have to see if the screen protector demonstrates the issues as per the reports.

My reasoning for the above is because I'm starting to think that Samsung never made any replacement screen protectors for the Note 10 series. I guess only time will tell. I'm purposely not looking to buy another brand, especially the cheaper ones, until Samsung says otherwise. I will be experimenting at this point and will see if I can replicate the problem using the Zagg screen protector.

 

I found something very interesting on the Zagg website. The listing for the Invisible Shield Ultra Clear makes reference, in the description, to "Designed for Samsung" but it's unclear if this particular note actually refers to the screen protector itself. It has a * in the description like you would do if you wanted to make a footnote for people to look at. I can't see the original * anywhere on the page for this particular screen protector. I didn't see this on the other two screen protectors they sell for the Note 10+. 

 

Update: I've purchased the Ultra Clear version from Carphone Warehouse in UK. They only have this version but they've got an offer on accessories 3 for 2. This screen protector cost £19.99.

 

Any updates from anyone will be greatly appreciated.

Screenshot_20191026-142902_Chrome.jpg

 

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MadalinK
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Thanks for the update @Cosmic730

If you look at page 4 I also mentioned this screen protector. It was applied yesterday noon and this morning the edges have bagun to peel off ..

Found it in Carphone Wearhouse also. 

 

Otherwise it is the closest I have found to the original one.

 

Samsung have reassured me today again that this issue is being investigated and they will come back to me with updates as soon as they have them. 






Current phone : Samsung Galaxy Note 10+ 5G 512GB
Samantha22
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Galaxy Note10 Series

@MadalinK wrote:

@Cassidy007 Thanks for your input :thumbs-up-sign-emoji-modifier-fitzpatrick-type:

I chatted to Samsung UK via Twitter and wanted to have an official response to this issue, which I got. I did the update and all is well so far.

 

Related to the Whitestone dome glass which is applied with liquid glue and cured with UV light, Samsung have issued a notice on Samsung Members app which I will add below

Screenshot_20191018-080354_Samsung Members.jpg

 


I have the Whitestone Dome on my Note 10+.

Whilst that response highlights caution using liquid glue it doesn't relate to the security issue. Do we take it there isn't one? I'm trying to decide whether to install the patch or not, Whitestone protectors are very pricey so I don't want to replace unnecessarily. 

 

I read concerns earlier in this thread about using Whitestone Dome screen protectors. I have used these on 3 different phones. On two of those phones I've replaced a cracked one, I now buy the 2 pack as I have a disability that can cause me to drop my phone.

So I have installed 5 of these screen projectors, all on Samsung Notes, and there has never been any damage to the screens when removed and nor has the glue gone anywhere but the screen! So I believe that as long as you follow the installation instructions your phone screens are perfectly safe to use. It remains to be seen if they are secure! I'm going to conduct my own little experiment! 

Cosmic730
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Thanks @Samantha22 for the update.

I'm interested in the Whitestone Dome but have been reluctant to pay the cost for it. I take good care of all my electronics, as I'm sure you all do, but after having my Note 10+ 5G slip of a side table as my cat tried to get to something that was under the phone, having the phone drop a few feet onto the screen glass, I have never been so grateful that there was a screen protector on the phone. I have a case on my Note with what I thought had a reasonable lip around the edge of the screen but saw some small indentations on the factory installed screen protector from debris on the stone floor.

I have used tempered glass screen protectors in the past but since the curved edges came out, tempered glass isn't an option anymore because it doesn't stick to the whole screen like it did with older generations.

I'd be interested to hear of your experiments to see if there are any problems with the fingerprint sensor. I don't know much about liquid screen protectors so I don't know how they feel and whether they would form a barrier like the film or plastic screen protectors, some of which could compromise the fingerprint sensor. I guess until we know more from Samsung, it's a waiting game and maybe trial and error at some great cost. I'm envisaging that if Samsung were to release a screen protector for the Note 10 series, they would cost about the same for the S10 series, currently at £18.
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Cassidy007
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Hi @Leopold18, i invite you to check the reviews on the official screen protector that are agree by Samsung especially for the S 10+... For many people Whitestone is one of the best screen protector but  it could be hard to install because of the glue (if you buy it, check and check many times the installation videos and don't forget to put the safety for the glue )..

 

Personnaly, if i had to remove original screen protector, you can be sure i would install a Whitestone Dome Glass protector...

 

https://www.samsung.com/uk/mobile-accessories/screen-protector-galaxy-s10-plus/#reviews

 

 

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DL31
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@Cassidy007  a question still remains about the glue and wether it may have an impact on oleophoebic treatments on the screen itself. I'm not sure that it is really safe. Also the 2nd problem related many times with that protector is that after 1 or 2 months there is ugly bubbles appearing on the edges and extend slowly, and the only solution then is its replacement which costs about 15€ per screen (30€ for two i think or something like that).

 

However like you do, i'm looking into this as well because of all the great reviews overall and the fact that it seems to be the only glass that adhere correctly to the edges of the screen, and allows fingerprint.

 

I'm also looking into the latest Zagg (the ones professionnally installed in the shops, not the ones you buy and do yourself), the new one is clear without orange peel aspect and probably glides better for s-pen use. Downside is that it does not go really flush to the edges (to allow any back protection to be clipped without interfering, they say), so the factory installed protector seems way better in that way.

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Cassidy007
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@DL31 , as i explain IF  and only IF i  had to remove original screen protector for any reason, i will replace it  with a Whitestone Dome Glass protector BUT like i still have the original Samsung screen protector personnaly i put only a film on it (something similar as Zagg)

In my country, it's popular but in your country, you seems having more better choice. YOU  have to remember than any film will not let your S-Pen slippering as well as tempered glass is doing...

LK film score in my country

LK screen protector filmLK screen protector film

 

You need to see the video often before installingYou need to see the video often before installing

 

Lk screen protectorLk screen protectorLk screen protectorLk screen protectorLk screen protectorLk screen protector

Samantha22
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Galaxy Note10 Series

@DL31

 

To allay some of your fears I've used Whitestone Screen Protector fairly extensively over my last 3 phones. All had at least one, but often 2, on for a year without any visible or functional issues and I've sold the phone on without a problem. No problem with bubbles appearing. 

 

The key is installing it correctly. Watch the video repeatedly first, they added in an extra feature to help perfect installation for the Note 10+ which made it easier to get it spot on.

I have seen comments on YouTube that the in display fingerprint scanner doesn't work with it on but I have not found this to be the case and I've installed this screen protector twice and it worked perfectly on both occasions. 

MadalinK
Voyager
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Galaxy Note10 Series

I have used glass screen protectors on my other Note 8 and 9 and they were fine. I've never installed one that uses liquid glue, so it's an uncharted territory for me. What I did notice while watching other do it on YouTube :smiling-face: is that it stays in place once applied and also there appears to be no incompatibility with the ultrasonic fingerprint sensor.

 

Keep us updated with your findings please. 

 






Current phone : Samsung Galaxy Note 10+ 5G 512GB
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StellarTraveler
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@MadalinK wrote:

Can anyone confirm if I am able to buy official replacement screen protectors for the Note 10 plus in the UK? There are none on the Samsung Online Store ( only for the S10 plus which also came with one pre installed ) and apparently none in the Experience Stores. 

The one that is pre installed will need replacing at some point and I would be interested to continue having the genuine Samsung one.

So far, Samsung UK have not provided a clear answer to this. 

 

Thank you! 


None are being manufactured at the moment. No official factory installed type.  Only for new devices as needed 

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MadalinK
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@StellarTraveler wrote:

@MadalinK wrote:

Can anyone confirm if I am able to buy official replacement screen protectors for the Note 10 plus in the UK? There are none on the Samsung Online Store ( only for the S10 plus which also came with one pre installed ) and apparently none in the Experience Stores. 

The one that is pre installed will need replacing at some point and I would be interested to continue having the genuine Samsung one.

So far, Samsung UK have not provided a clear answer to this. 

 

Thank you! 


None are being manufactured at the moment. No official factory installed type.  Only for new devices as needed 


 

That does not sound good at all ! 

 

Where are you getting this info from? 

Samsung UK themselves couldn't give me an answer to my question. 






Current phone : Samsung Galaxy Note 10+ 5G 512GB
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