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Note 10 plus 5G slower since last update 1st September

(Topic created on: 03-10-2020 04:30 PM)
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davidsr
First Poster
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I have noticed the lag on my phone, since last update back in September. No matter if on WiFi or data. I've even reset phone to factory and cleared apps that I don't use. And still its slower than normal. And battery doesn't last as long. Phone is 14 months old. 
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4 REPLIES 4
Maroš
Voyager
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go through all settings, cause update turning on few specs itself, that might be reason slowing the phone down
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davidsr
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ok. ill go through and check..
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BandOfBrothers
Samsung Members Star ★★
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Usually clearing the phone's system files by turning the phone Off and then from a set series of button presses to go into the phone's system files and clear the cache helps @davidsr 

 

May I ask which update you completed.

 

Make sure all your apps are updated and take into account some apps may still be being optimised by the developers to catch up with the new updates.

 

You can test this theory by putting the phone into Safe Mode.

 

Finally a Samsung Service Centre can take a look.

 

I wish you all the best with this. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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davidsr
First Poster
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done all that. also done factory reset now. but same issue still there.
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