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Note 10+ paint flaking off

(Topic created on: 13-07-2020 07:31 PM)
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BOjaS
Student
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Guys anyone experience paint flaking on theyr devices?

See picures for reference. 107620326_714378392719434_8710447900261122232_n.jpg107810510_208920263715199_2083605671137160670_n.jpg107922947_2832066800354352_7022045170158564668_n.jpg

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12 REPLIES 12
BandOfBrothers
Samsung Members Star ★★
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Hi @BOjaS 

 

Nothing like that on my Samsung Note10 + 5G 

 

I have the black version.

 

Do you have some kind of vinyl stickers on yours giving that wood effect look ?

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Nitesh95
Helping Hand
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That's unusual, I've had my Note10+ Aura Glow since launch.

Your case has probably done this, otherwise I'd assume you'd have other areas of the bezel peeling also.

I'd recommend an Official Samsung Case for your Note10+, as well as Olixar and Otterbox.

I'm using the Otterbox defender case.
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BOjaS
Student
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version is black too, no stickers (wood effect is my desk) only phone cover. I know s9 had some issues with paint that why I want to find out. I just wondering if its common or I`m just unfortunate. Phone is still under 1 year so thinking of contacting Samsung and find out what they think about it.
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BOjaS
Student
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Its not cover fault thats for sure... its coming of just from the edge of where metal connecting with plastic charging port which is weak spot

109419848_1196590314007251_4808584755888052940_n.jpg

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BandOfBrothers
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I've had my Samsung Note10+ 5G from launch with no issue's and the case I use is an official leather clip on case which leaves the bottom section open @BOjaS 

 

You could visit a Samsung Experience Store or Samsung Service Centre but I think you may find they put this down to wear and tear and not covered under the Manufacturing Warranty wether you agree or not.   😞

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Biker74
Pathfinder
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Have you dropped the phone at all without the case? Also, your charging port looks like its seen better days; when inserting the charging cable do you look or just feel around? You might be constantly clipping the side.

I've never had an issue like that. It might indeed just be bad luck. I think someone mentioned nipping into a Samsung store, see what they say.
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Drewcookies
First Poster
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Is that 'paint' flaking off or does this just suspiciously look like someone needs better aim when charging. Aura glow, day 1, caseless (gasp!) The trick is i remind myself its worth 1400.

 

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Prasanna2020
First Poster
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I have the same problem, near the stylus housing. I seldom use the stylus.

Its a note 10 plus dark blue, 3 months old. I use the official clear cover and have never dropped my phone(touchwood). The peeled off area looks just like yours but behind the stylus socket

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BOjaS
Student
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I tryed with Samsung. Contacted them directly they were insisting that it my fault... I manage to get Samsung mobile repair to come and have a look and they told me that damage is cosmetic not affecting mobile use and is not covered.
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