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Note 10+ One UI 2.0 Beta App, Phone or Account not registered

(Topic created on: 25-11-2019 08:16 PM)
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TheMeanBean
Student
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Any one having an issue where the beta app does not let you in to leave feed back. Mine just throws an error that my account or device is not registered with the beta program, Which is wrong if it send the beta to me.

 

Ideas

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SaudA
Troubleshooter
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Hi @TheMeanBean

That's quite odd. Have you tried clearing the cache of the app and restarting the phone to see if this helps? Let me know if this works, otherwise we may have to look at sending an error log to the developers.
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TheMeanBean
Student
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I have tried clearing the app data with support and it still is not working..I have no problem posting logs how do I get them?

Screenshot_20191128-082834_One UI Beta.png

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