Note 10 + hard brick

[Lapinga]

The phone hard bricked after a re-start when updating to the latest 'Google security update'. I tried to book a repair job with Samsung but got stuck when it asked me to give the IMEI number, as I can't get into the phone. Help anyone?

[keith30]

Have you kept the box the device came in? It will have the details on it somewhere, usually on the side or end of the box.

[dj9494]

Ouch man!!! the original box is your last option. Same stuff happened with me when I was using s3